Reference

Understand Your Rights Before You Play

pic3sc operates under state-specific licensing requirements, meaning access to our sportsbook and casino lobby depends on where you are and what your state permits. These terms govern your account, your data, and how we handle activity tied to PayPal, Venmo, and Play+ transactions.

State-dependent accessAccount data rightsPayPal & Venmo coveredPlay+ prepaid termsContact path included
pic3sc Understand Your Rights Before You Play
LEGAL CONTACT

Reach Us About Policy or Account Questions

If something in our terms isn't clear, or you need to dispute an account action, our support team handles legal and policy queries through the channels below. Have your account email and the relevant transaction method — PayPal, Venmo, or Play+ — ready when you reach out so we can resolve your question faster.

Team online

Live Chat

Start a live chat session from the account dashboard. Ideal for policy questions tied to a specific transaction or account status dispute.

Email Support

Send detailed inquiries about terms, data requests, or account suspension to our support address listed in your account settings.

Account Help Center

Our Help Center includes state-eligibility FAQs, identity verification steps, and payment-specific policy pages for PayPal, Venmo, and Play+.

DATA AND SECURITY

How We Protect and Handle Your Account Data

Your personal data is stored in compliance with applicable US privacy law. We collect only what's needed to verify your identity, process payments, and maintain your account. You can request a copy of your data or ask us to correct inaccurate records by contacting support with your account email. Data tied to PayPal, Venmo, or Play+ payments is handled through those providers' own encrypted pipelines — we do not store your full card or wallet credentials on our servers.

Identity Verification

We verify your identity at account opening using government-issued ID. This step is required before any withdrawal via PayPal, Venmo, or Play+ is processed.

Cookie and Tracking Policy

We use session and analytics cookies to keep your account secure and improve lobby performance. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are retained for the period required by state regulations. After account closure, data is held only as long as legally required, then deleted per our retention schedule.

Requesting Changes

To update personal details, correct a data error, or request account deletion, contact support via live chat or email with your verified account information ready.

Common Legal Questions About Your pic3sc Account

These are the questions we hear most from people checking the legal side of their account. If your question isn't here, live chat or email support can pull the answer from your specific account record.

Access depends on your state's laws governing online sports betting and casino wagering. We confirm eligibility during account registration — if your state isn't supported, you'll be notified at that step.

Yes. Payouts are considered taxable income under federal law. We do not classify any winnings as tax-free. Consult a tax professional regarding your specific reporting obligations.

Payments through PayPal and Venmo are processed via their own encrypted systems. We record the transaction amount and method, but we never store your PayPal login credentials or Venmo PIN on our servers.

Yes. Submit a data request through email support with your registered account address. We'll respond within the timeframe required by applicable US privacy regulations.

Suspension notices are sent to your registered email with the reason listed. You can appeal by contacting support via live chat or email and providing any requested identity documentation.

Yes, but Play+ balances are also subject to the card issuer's conditions. Our terms cover how funds interact with your pic3sc account; the card issuer governs the prepaid balance itself.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.